Delete your Role365 account
Última actualización: 11 November 2026
Who this page is for
Everyone with an account in the Role365 app – on Android, on iPhone or in the browser at app.role365.de. The app is provided by Dee Empire, Forststraße 6, 96264 Altenkunstadt, Germany.
How to delete your account in the app
You can delete your account yourself at any time – immediately and without giving a reason. On Android or iPhone: More → Settings → Security → Delete account. Enter your password and tap “Delete my account permanently”. In the browser: sign in at app.role365.de and open Settings → Security → Delete account. Enter your password and click “Delete my account permanently”. You then receive an e-mail confirming that your account has been deleted. Deletion cannot be undone.
Without the app or without your password
Forgot your password? Tap “Forgot password?” when signing in, set a new one, then delete your account as described above. You can also ask for deletion by e-mail: write from your account’s e-mail address to support@dee-empire.com with the subject “Delete account”. So that nobody else can delete your account, we reply to that address and ask you to confirm. After you confirm, we delete the account without delay, within one month at the latest, and confirm it by e-mail.
What is deleted
With your account we delete everything that belongs to it: your profile and photo, your CV and all documents (including certificates), your job wishes, your job list and its ratings, your applications with cover letters and answers, your messages with employers, interviews and practice sessions, your conversations with Nia and the memories she saved, your notifications, and signed-in devices and sessions. Every application you sent to employers through Role365 is withdrawn. At the employer too, your name, contact details, documents, answers and messages are deleted; only an anonymous note remains that the job received an application. Anything an employer downloaded beforehand is their own responsibility.
What we keep and for how long
Only what the law requires or security needs, and without any link to your account: • Records of a termination or withdrawal: three years. • Accounting records of a Startbonus that was paid out: up to ten years (§ 147 AO, § 257 HGB). • The record of which service e-mail we sent to which address (without its content), such as the deletion confirmation: 90 days. • An entry that an account was deleted – without name and without e-mail address. Deleted data disappears from our backups after 30 days at the latest.
Deleting only some data
You do not have to delete your whole account: in the app you can delete individual documents under “Documents”, withdraw applications and delete memories Nia saved for you.
Employer portal accounts
This page is about accounts in the Role365 app for job seekers. For a company account in the employer portal, please write to support@dee-empire.com.
Questions
Write to support@dee-empire.com. More about the data we process is in our privacy policy at role365.de/datenschutz.